The Garland Company

Exempt/Non-Exempt:  Exempt

Reports to:  Territory Sales Manager

GENERAL SUMMARY OF POSITION:

      The Technical Assistant are hired to assist in the Garland Sales Representative’s execution of their job responsibilities as it relates to project management, on-site quality control, contractor and customer daily communication, core sampling, inspections and assistance with specifications, details, RAMP (Roof Asset Management Planning software), asset management, etc. Additionally, the position will plan, coordinate, direct and supervise subcontractors and vendors engaged on project ensuring that they complete the work on time, within budget and to the quality specified.  This person will work directly with the Garland Sales Representative, client, subcontractors and vendors to facilitate the completion of project.

CORE & ESSENTIAL FUNCTIONS:

• Assist in assessing new projects and leak solutions via inspection reports, photographs and working with subcontractors.
• Assist in development of asset management plans, project specific plans, details and specifications.
• Controls the flow of information on project site.
• Manages sub-contractors by evaluating, monitoring and controlling performance.
• Track jobsite progress via daily reports and photographs.
• Monitors the work and compares work in place to the schedule and specification requirements.
• Enforce quality assurance and control for compliance with the specification.
• Engage in business development activities (as needed).
• Develop/market insulation plans/packages.
• Develop custom roof drawing/detail packages.
• Assist contractors with core samples (roofing/abatement/CLEAR testing).
• Provide daily updates to the Garland Representative.
• Other duties as assigned.

QUALIFICATIONS:

      Must possession at least a high school diploma and a post-secondary degree is preferred. A background in construction, construction design, estimating, engineering or architecture is preferred. Must possess excellent skills in math, writing, public relations and communication, both written and oral. Proficiency in Microsoft Office (Word, Excel,). Ability to learn Visio or Lucid Chart and Microsoft Project. Ability to multi-task in a detailed oriented team environment. Ability to work effectively with all levels of management with emphasis on the sales force and end user.

PHYSICAL AND OTHER REQUIREMENTS:

      The Technical Assistant must be able to carry, push, pull, reach and lift up to 50 lbs. of roofing material routinely; climb ladders/ extension ladders routinely; climb ladders while carrying packages or bags weighing approximately 30 lbs.; climb and traverse different roof levels; jump down from different roof levels; read at, above, and below shoulder height; occasionally stoop, kneel or crouch; sufficient manual dexterity required to operate equipment and to cut and manipulate products/ materials and use a flashlight; tolerate inclement weather, including excessive heat, cold, humidity, and rain; and have a normal range of tolerance to household and other types of typical industrial/ construction chemicals and solvents.

      The Technical Assistant must be able to communicate orally in a clear, concise and effective manner with the customers, account representatives, company representatives, management, staff, and the public in face-to-face, one-on-one and group settings. Ability to use a telephone for communication. Maintaining regular predictable and punctual attendance at assigned job locations is essential. Ability to establish and maintain effective working relationships with others. Use office equipment such as a personal computer, copier and facsimile machines. Ability to communicate in writing in a clear, concise and effective manner. Sit or stand for extended time periods. Hearing and vision required to be within normal ranges. Must maintain a valid Driver's license to have the ability to operate a motor vehicle and travel domestically by plane.